Services Offered:
DigitalThinker provides professional application consulting services for Infor EAM Business and Enterprise Editions. We have extensive experience in upgrading Infor/Datastream Oracle forms customers to Extended, and migrating data from a variety of applications into Infor EAM. Our services may be performed on site at your location or remotely via web conferencing and online meetings. Our services include, but are not limited to the following:
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Service
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Description
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Assess and document current maintenance and asset management operations making recommendations for achieving optimal performance. |
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Selection of product, self hosting or Infor hosting, number of licenses - concurrent users versus named seats and requester seats, document storage, Advanced Reports Author license. |
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System security, installation parameters settings, dataspy development, screen designs, user group menus, screen permission, work order type authorizations, status authorizations. |
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As is versus best practice work flows. |
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Extract data from existing applications where possible, scrub, format and upload data using Infor Upload Utility. |
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Standard Operating Procedure (SOP) writing, training guides. |
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System administrator training, core team training, end user training. |
- Inbox and KPI Development
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Start center customization, key performance indicators development. |
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Application customization. |
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On or off site support during or after go live. |
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EAM improvement, enhancement, upgrade, conversion from forms to extended. |
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Custom report creation, report author training. |
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